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Construction Appointment Scheduling Coordinator
Contact: Natalee Clement
Phone: (248) 666-7779
Email: nc@clementcompanies.net
1.0 Overview:
Clement Companies is looking for a reliable appointment scheduling coordinator to join our growing company. The appointment scheduler should be a highly organized scheduling coordinator to schedule and coordinate appointments of the project for the construction team. In this role, you will be setting up client/customer appointments, managing travel bookings, and other administrative tasks.
The scheduling coordinator prepares detailed and summary level schedules for proposed or current construction projects. To ensure success, the construction appointment scheduling coordinator should possess solid knowledge of scheduling practices and demonstrable experience in a similar role. A first-class scheduling coordinator will be someone who takes proactive steps to initiate seamless scheduling processes and is persistent with follow-up.
2.0 Position Qualifications - Minimum Requirements:
• High school diploma or GED.
• Associate's or bachelor's degree in construction management or related degree is preferred.
• A minimum of two years' experience in a similar role.
• Extensive experience with office software, including MS Word, Excel, and MS Project.
• Experience with RedTeam® software is preferred.
• Advanced knowledge of confirming and rescheduling appointments, as well as recordkeeping practices.
• Experience in managing travel bookings and arrangements.
• Advanced ability to keep stakeholders informed of schedule changes and to answer queries.
• Ability to coordinate meetings with venue availability.
• Excellent organizational, interpersonal, and communication skills.
• Able to multitask, prioritize, and manage time efficiently.
3.0 Principle Accountabilities:
• Prepares, maintaining and updating client / customer schedule. This includes but is not limited to contacting clients/customers to set appointments for estimating, installation of services, permit inspections, etc.
• Verifying the availability of inhouse and external participants for planned meetings.
• Confirming appointments with clients / customers and updating the master schedule.
• Sending out reminders of scheduled meetings.
• Rescheduling or canceling meetings in a timely manner.
• Work closely with, project managers, construction superintendents, estimators, account managers and other staff in scheduling needs relative to ‘contract’ schedule and/or accelerated schedule as required by the project team.
• Keeping stakeholders informed of project timelines and associated deadlines.
• Answering scheduling inquiries via email and phone.
• Documenting scheduling processes and keeping records.
• Provides as-built schedule information for use in the project completion reports daily.
• Performing other administrative tasks as required.
4.0 Additional Requirements:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
While this is an hourly position, there may be needs to work nights, weekends and holidays to complete the scheduled projects on time.
This position may require short- and long-term travel. Candidates must be willing to travel or relocate for extended periods of time on a project specific basis.
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